The second-hand marketplace Members Voice Displeasure Over Size Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's garments but did not contact every member regarding the update.
Digital Channels Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Changes
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the platform withdrew an update concerning shipment methods following member complaints.
